Suganya Sridharan

Suganya Sridharan is a skilled technical support professional with extensive experience in various roles across well-known companies. Currently serving as a Member of Tier3 Technical Support staff at OpenAI since November 2024, Suganya previously worked at Sigma Computing as a Senior Technical Support Engineer from December 2021 to November 2024. Prior to that, Suganya held the position of Principal Technical Support Engineer in the Tier3 Escalations Team at Oracle from February 2015 to December 2021. Experience also includes roles at Verint, Florida Insurance representing Florida Blue, and Synopsys, with skills spanning software testing, troubleshooting, SQL querying, and application development. Suganya earned a Master of Science in Computer Science from the University of North Florida and a Bachelor of Engineering in Computer Science from Thiagarajar College of Engineering.