Jonatan Uriel Lopez Guazo has extensive experience in customer support and account management within the telecommunications sector. Currently serving as an Account Manager at Optiva Inc. since June 2019, Jonatan previously held the position of L2 Customer Support Architect at Redknee/Optiva from January 2016 to June 2019. Prior experience includes a role in customer support at Ericsson from May 2012 to December 2015. Jonatan holds a degree in Industrial Robotics Engineering from Instituto Politécnico Nacional.
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