Michelle Gironda is a dedicated professional with diverse experience in patient care coordination, communication assistance, education support, and marketing management. Currently serving as a Patient Care Coordinator at Optum, Michelle excels in building rapport with patients and addressing their inquiries. Previous roles include conducting in-depth research at Saddleback College to enhance speech effectiveness, enforcing disciplinary policies as an Education Paraprofessional, and serving as an Ophthalmic Technician at Retina Specialty Institute, where Michelle ensured compliance with HIPAA guidelines. Michelle's background also includes experience in marketing and administration, demonstrated by success in increasing market outreach at Invisible Touch Events and supporting financial operations at Edward Jones. Michelle holds a Bachelor of Arts degree in Communication and Media Studies from Loyola Marymount University and an Associate of Arts degree in Communication and Media Studies from Orange Coast College.