Raigan Manuel is a systems consultant at Orange Business, with previous experience as an IT support engineer L2 at Nord Pool and a senior engineer in international product support at Dell Technologies. At Dell, Raigan handled field escalations for VMware products and achieved high customer satisfaction ratings. Prior roles include senior engineer in tech support and technical solutions consultant at HP, where responsibilities included troubleshooting OS and hardware issues, as well as conducting remote demonstrations. Raigan began a career in technical support at IBM, focusing on server infrastructure management. Educational qualifications include a Bachelor's degree in Information Technology from Annamalai University and a Diploma in Computer Engineering from Kerala University.