Wim Bosschaerts

Wim Bosschaerts currently serves as Chapter Lead - Head of Customer Experience Consulting teams at Orange Business, overseeing the CX business unit focused on CRM, Marketing Automation, and Customer Data Platforms since January 2024. Previously, Wim held multiple roles at Belfius from September 2015 to January 2024, including Project Lead for data-driven digital projects and Customer Data Platform implementation. Experience also includes leadership at Business & Decision Belgium, managing a consulting chapter and various units, along with roles as a business analyst and project manager for organizations such as AG Insurance and Ahold Delhaize. Wim's educational background includes degrees from Vlerick Business School, KU Leuven, and HUB-KUBrussel, focusing on economics and marketing.