Stéphane Adjou is an accomplished professional with extensive experience in claims management and customer success, currently serving as Head of Claims at Ornikar since June 2023. Previously, Stéphane held the position of Head of Customer Success Management at Shift Technology, overseeing client satisfaction and growth across multiple European regions, and leading a team of Customer Success Managers. Other notable roles include Manager at Tallis Consulting, where Stéphane managed projects in insurance and investment banking, and Deputy Manager of the Large Claims Department at Groupama Centre-Atlantique. Stéphane's early career includes significant contributions as Anti Fraud Team Leader and Motor Claims Department Manager at Groupama Grand Est. Stéphane holds multiple degrees in law and business administration, as well as a high proficiency in English as evidenced by a TOEIC score of 990/990.