Nikola Milosevic

Nikola Milosevic is an experienced professional in the banking sector, currently serving as an Advisor for IT projects and analysis of digital channels at OTP banka Srbija since September 2019. Responsibilities include implementing sales standards, training branch employees, and integrating innovations in sales processes. Previous experience at Societe Generale banka Srbija includes roles as a Credit Card Activation Expert, focusing on boosting credit card utilization, and a Quality & Claims Management Senior Officer, where efforts were directed towards improving service quality through claims management and training initiatives. Additionally, Nikola has held the position of Innovation Coordinator, overseeing the development and promotion of innovative practices within the bank. Educational credentials include a Bachelor of Commerce in Investment Banking from the Belgrade Banking Academy.