Technical Operations

The Technical Operations team at OTRS Group is responsible for ensuring the seamless implementation, maintenance, and optimization of the OTRS service management suite and its security solutions. This team of skilled engineers and developers collaborates to troubleshoot issues, develop software enhancements, and support customers in maximizing their use of OTRS products. By focusing on both technical excellence and customer service, they play a vital role in the overall success and reliability of OTRS's offerings.