Diana Hernandez is an accomplished Senior Service Desk Manager at OU Health, with a robust background in IT management and operations. Previously, Diana served as the IS - Health Services Operations Manager at Baylor Health Care System, earning recognition as a Top 3 Finalist for Manager of the Year in 2017. Other notable roles include Project Manager of Help Desk Transitions at AIG (Modis) and Service Management Consultant at ProcureVision Consulting. Additionally, Diana held multiple managerial positions at Boy Scouts of America, including Project Manager, Help Desk Manager, Asset Manager, Desktop Manager, and IT Manager. Educational qualifications include an Associate of Applied Science in Technology from the University of Texas at Brownsville and an Associate's degree in Applied Science from Texas Southmost College.
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