Dominique Teixeira Sorrilha currently holds the position of Global Support L1 at OutSystems since August 2022. Prior experience includes roles at Fujitsu Portugal from April 2017 to August 2022, encompassing Service Desk Expert, Guichet-IT Agent, and Service Desk Agent. Earlier positions include multiple support technician roles at Adecco and SELLBYTEL Group between 2013 and 2016. Dominique is pursuing a degree in Engineering Informatics at Universidade Aberta, with previous educational qualifications in Networking and Information Technologies, Accounting, and Management Informatics from various institutions.