María M. Mack

María M. Mack is an experienced operational process manager with a strong background in data management and analytics. Currently serving as the Operational Process and Data Manager at Oxford University Press since May 2016, María has developed and maintained a central contract database utilizing Microsoft Access and SharePoint Online Lists, as well as writing technical documentation. Previous roles at Oxford University Press include Senior Production Process Analyst for both Business & Process Requirements and Journals Production, where María created and analyzed databases and supported the publishing process. Prior to this, María held multiple positions at WebAssign, advancing from Chemistry Coder to Content Specialist IV, managing projects, updating technical resources, and ensuring the timely availability of digital content. María holds a Bachelor's Degree in Environmental Science from North Carolina State University.