Rohit Saxena

Rohit Saxena is an experienced professional with a strong background in customer service and sales management. Currently serving as a Customer Service Team Lead at Pacific Group of Companies since September 2018, Rohit interacts directly with U.S. and Hawaii clients. Previous roles include Executive at Vodafone, where Rohit focused on customer satisfaction improvement, and Sales Manager at Value Enterprise Ltd, overseeing day-to-day business updates and client relationships. Earlier experience includes self-employment at Computer Corner and a Customer Service Representative position at Azure Knowledge Corporation. Educational qualifications comprise a Bachelor of Arts in Hindi Language and Literature from Gujarat University, a Master of Business Administration in Operations Management from The ICFAI University, Tripura, and a Certified Lean Six Sigma Green Belt from Anexas Europe.