Sharon Faria

Sharon Faria is a seasoned professional with extensive experience in customer service and program management. Currently serving as Program Director and Customer Service Representative at Merrill Gardens Gilroy since October 2019, Sharon manages a memory care program focused on enhancing the engagement of Alzheimer's residents through meaningful activities while maintaining strong communication with families. Previous roles include Customer Service Team Lead at Incotec, where Sharon supported the North American sales team and mentored a customer service team, and Operations-Customer Service Representative/HSE Coordinator at Syngenta Seeds, where responsibilities included site accounts payable and safety program administration. Sharon's career also encompasses valuable experience at Syngenta Flowers Inc. and HM.CLAUSE, contributing to customer service excellence and contract coordination in the agricultural sector. Sharon holds a Certified Phlebotomy Technician certification from Gavilan College.