Cassandra Champagne

Cassandra Champagne is a Technical Support Specialist I at PagerDuty since January 2021, bringing a diverse background in technical support and education. Previous roles include Developer in Residence at DigitalCrafts, where mentorship and student support were key responsibilities, and Admission Operation Coordinator at Agnes Scott College. Cassandra also taught English as a Second Language at VIPKid, focusing on foundational skills for young learners. Prior experience includes positions as an Administrative Assistant at New England College, Classroom Lead at Crotched Mountain Foundation, and Help Desk Technician at Keene State College, demonstrating a strong foundation in technical problem-solving and educational support. Cassandra holds a Bachelor of Arts in Secondary Education and Teaching from Keene State College and graduated from DigitalCrafts in 2020.