Carina Rojas is an experienced professional currently serving as Director of CRM at PALM ERA since May 2015, where the focus is on empowering consumer-driven decision-making. Prior to this role, Carina operated as Gerente de Operaciones at MS Plus Comunicaciones from 2013 to December 2015, overseeing event planning, material development, promotional coordination, client relations, and administrative control. Carina holds a Técnico Superior en Publicidad from Instituto Universitario de Tecnología Venezuela (1995 - 1998) and a Bachiller en Ciencias from U.E. Fé y Alegría La Rinconada.