Osa Sister

Osa Sister is a seasoned professional with extensive experience in learning and development, operations management, and customer support across various industries. Currently serving as a Learning & Development Specialist at Parachute Technology, Inc., Osa has previously held significant roles at The Shift Network, including Operations Manager and Customer Support Operations Manager, where contributions included redesigning onboarding programs and managing knowledge bases. Osa's earlier experience encompasses management positions at A-1 The Clear Choice and Deliciosa Personal Chef Services, with demonstrated success in enhancing operational efficiency and customer satisfaction. Osa holds a Master’s degree in Instructional Design from UMass Boston and possesses a diverse educational background that includes certificates in instructional design and culinary arts.