Sarah Ellenberg

Sarah Ellenberg is a seasoned professional with extensive experience in quality management and customer support operations. Currently serving as Vice President of Professional Services and Head of Global Quality at PartnerHero, Sarah leads the development of operational quality standards and oversees global Customer Support, Content Moderation, and Trust and Safety teams. Prior experience includes roles at Airbnb as Regional Community Support Quality Manager and Community Support Quality Insights Lead, where Sarah was responsible for quality frameworks and data analysis of customer service. Sarah's background includes various positions in customer service and volunteer work, complemented by a Bachelor of Business Administration in Marketing from Hardin-Simmons University.