Satyam Rai is an experienced professional in the financial and customer service sectors, currently serving as a Premium Service Officer at Payoneer since December 2023. Prior to this role, Satyam worked as a Chargeback Specialist at PhonePe from November 2021 to April 2023 and as a Transaction Risk Investigator at Amazon from June 2020 to September 2021. Satyam's career began as a Customer Service Representative at Groupon, where employment lasted from September 2019 to June 2020, followed by a position as a CS&O Analyst at NatWest Group from September 2018 to September 2019. Satyam holds a degree from SRM University, completed between 2015 and 2018, and attended Kendriya Vidyalaya for earlier education.