Monalisa Patel is an accomplished technology professional with extensive experience in software quality assurance and professional services, particularly at PayPal, where a career spanning nearly 18 years includes roles such as Director of Global Professional Services and Senior Manager of Enterprise NA Integrations. Monalisa has led diverse teams of up to 11 members and has been instrumental in the quality improvements of key products, including next-generation Checkout and Developer Platform Payments. Prior to PayPal, Monalisa co-founded Africa Innovation Group and worked as a Software QA Analyst at Wells Fargo. Academic credentials include a Master's Degree in Computer Science from California State University - East Bay and a Bachelor of Science in Mathematics from Bhavan's.