Louis W. has extensive experience in customer service and management across various industries, currently serving as a Regional Service Manager at PCCW GLOBAL since 2014. Prior roles include positions at LinkedIn as a Customer Experience Coach and at the Ministry of Finance (Singapore) as Head of Customer Relationship Management. Additional experience encompasses roles at Philips, BT Global Services, NTT Communications, Microsoft, Funmobile, StarHub, and Fujitsu, showcasing a strong background in technical support and service management. Louis W. has demonstrated personal commitment to health and wellness, achieving significant weight loss from 90+ kg to 75 kg between 2021 and 2023. Education was completed at Nanyang Technological University Singapore.
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