Erich Fouse

Erich Fouse is a seasoned professional with extensive experience in strategic account management and sales within the technology and telecommunications sectors. Currently serving as Strategic Account Director at InflowCX since January 2018, Erich specializes in supporting clients with the implementation and optimization of contact center technologies, including AI and digital channels. Previous roles include Senior Client Advisor at InflowCX, Senior Client Advisor at Cyxtera Technologies, and Channel Sales Manager at CallTower. Erich has also held various managerial positions at Level 3 Communications, Integra, CenturyLink Business, Qwest, Savvis, and Broadwing. Erich holds a Bachelor of Science in Marketing from the University of Utah, emphasizing a strong foundation in customer relationship management and technology solutions.