Mireille Dallaire

Mireille Dallaire is an experienced software engineer specializing in test and quality at Pegasystems since May 2019. Previously, Mireille held the position of Senior Analyst, Knowledge and Data Quality at In the Chat Communications Inc. from January 2011 to May 2019, where responsibilities included coding social media posts and developing processes for consistency in communications. Prior to this role, Mireille was the Manager of Knowledge Management at Rogers Communications from July 1997 to November 2009, where support was provided for bilingual intranet projects and knowledge management standards. Mireille also served as Team Manager and Specialist for the Wireless Call Centre Intranet and began a career as a Bilingual Customer Service Consultant at Cantel Paging. Educational qualifications include a Certificate in Information Design from the University of Toronto and a B.A. Honours in Linguistics from the University of Ottawa.