Linda Sloan

Linda Sloan serves as a User Experience Lead at PenFed Credit Union, where leadership of the user experience team focuses on standardizing processes for the Customer Banking Technology Office, supporting over 2 million users daily. Previously, Linda advanced digital experience product portfolios as Director of User Experience & Product Development at America's Credit Unions, overseeing significant revenue and user engagement. Linda's extensive background includes roles at Ventera, BD, Accenture Federal Services, and other organizations, where key achievements involved driving UX initiatives, managing cross-functional teams, and establishing user-centered design practices across various industries. Linda holds a Bachelor of Science in Mass Communications from Virginia Commonwealth University.