Mike Giddings

Mike Giddings has significant experience in customer support and program management, currently serving as the Director of Customer Support at Penn Interactive since July 2020, after holding roles as Senior Manager of Player Experience and Player Experience Operations Manager. Prior to this, Mike worked at Amazon as a Senior Program Manager for a brief period in early 2020. Mike's earlier experience includes serving as US Operations Manager - Contact Center at IKEA Group from March 2017 to February 2020 and as Call Center Manager at American Residential Services from November 2013 to March 2017. Mike Giddings earned a degree from Towson University between 2007 and 2011.