Tyler Olsen

Tyler Olsen is an experienced customer service representative currently working at Penn State University, where responsibilities include providing first-line support to students, staff, and vendors, managing various workstations, and facilitating transactions. Prior experience includes a temporary technical operations support role at Minitab, handling technical issues for over 350 users, and serving as a technical operations intern, where tasks involved IT inventory audits and network equipment evaluation. Tyler's background also includes customer service positions at Walmart and Chick-fil-A, demonstrating strong leadership skills and proficiency in maintaining customer satisfaction. Educational qualifications include an Associate of Science in Information Technology from South Hills School of Business & Technology and a Bachelor of Technology in Information Technology from Penn State University.