Prateek Giri

Prateek Giri is an experienced IT Support Engineer currently employed at Pepperstone since September 2021, where responsibilities include managing technical requests and incident escalation. Prior roles include serving as an O-365 Helpdesk Analyst at Monash Health, providing high-level support for ICT issues, and as a Customer Service Representative at DNA Recruitment Solutions, handling inquiries related to transportation disruptions. Prateek's background also features experience in IT security and systems support at SarasCare and a brief tenure as a Telecommunications Engineer Intern at airtel. Educational qualifications include a Master's degree in Networks & Security from Monash University and a Bachelor's degree in Telecommunications Engineering from BNM Institute Of Technology.