Marleny Howard

Marleny Howard, ITIL V4, currently serves as an ITSM Process Manager at Peraton since June 2022, previously holding the same title at General Dynamics Information Technology from March 2017 to June 2022. Marleny has extensive experience in IT service management, program management, and process improvement, with earlier roles including Change Manager at CSRA Inc. and Management Consultant at Cartesian, focusing on operational support and integration for major business mergers. Additional experience includes positions as a Client and Technical Support Specialist at AAMC and an Office Administrator at Scientific Systems LLC, along with earlier administrative roles. Marleny holds a Bachelor of Applied Science in Information Systems and Operations Management from George Mason University and an Associate of Science in Business Administration from Northern Virginia Community College.