Amber Kohli

Amber Kohli is an experienced professional currently serving as a Customer Experience Manager at Pet Media Group since December 2024 and as a member of Women of Customer Success since April 2024. Previously, Amber held the position of Customer Success Account Manager and Head of Support Team at SaaS Academy, overseeing team management, training, and project reporting. Amber also has experience as a Nurse at Shalom Manor & Gardens and a Customer Experience Specialist at Indigo Books & Music. Additionally, a contract role in Sales, Sales Operations, and Marketing was held at Simon & Schuster Canada. Amber possesses a degree in Psychology from Queen's University and has also attended Niagara College.