Dionne Wouters

Dionne Wouters is a seasoned professional in customer experience marketing, currently serving as a Customer Experience Marketeer at PGGM since March 2018, where focus is on exceeding employer expectations in client experiences at PFZW through data and user research. Previously, Dionne held the role of Customer Experience Contentspecialist, crafting communication strategies in a multidisciplinary team to enhance service and interaction relevance for clients. Earlier experiences include serving as Marketing Communication Coordinator for Stichting Duurzame Week, promoting sustainability initiatives in Utrecht, and working as a Content Manager at Staatsbosbeheer. Dionne also has a background in hospitality and completed an internship focused on project management at ILUMY digital innovation. Educational credentials include a Master's degree in Communication Science with a specialization in Marketing and Health Communication from VU Amsterdam, alongside degrees in Communication and Multimedia Design and Persuasive Communication.