Alison Wok

Alison Wok is an accomplished professional with extensive experience in customer support and project management. Currently serving as a Senior Customer Support Specialist at Piktochart since September 2018, Alison collaborates with cross-functional teams to analyze customer feedback and enhance the user experience. Previous roles at Piktochart include Customer Success Manager and Customer Support Specialist, where Alison focused on customer relationships, sales strategies, and onboarding. Prior experience includes serving as a Special Project Officer at Brunsfield International Group, where support was provided for the Malaysian Vision Valley project, and as a Marketing Executive responsible for implementing marketing strategies. Early career experience includes roles in sales and research. Alison holds a degree in Economics from Universiti Sains Malaysia Penang.