Lisa McBride is a seasoned professional with extensive experience in account management and strategic sales across various industries, specializing in customer experience and AI-driven solutions. Currently serving as a Strategic Account Executive at Pindrop, Lisa plays a key role in voice interaction security, focusing on combating emerging threats. Previous roles include Director of Strategic Accounts at Drips, where Lisa facilitated AI-powered 2-way messaging campaigns, and Senior Account Executive at SuccessKPI, where Lisa utilized AI and automation to enhance business outcomes. Lisa's background also includes client partnership at LivePerson in the healthcare sector, and significant contributions to account management at Interactions LLC, Genesys, and Verizon Enterprise Solutions, highlighting a strong commitment to improving customer experiences and driving measurable results throughout the career. Lisa holds a BA in Communications from the University of Wisconsin-Milwaukee and has undertaken undergraduate studies in Public Relations and Marketing at the University of Wisconsin-Whitewater.
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