Pinnacle Quality Insight was recently acquired by HCP. 

Pinnacle Quality Insight is a leader in employee retention and customer satisfaction for senior care and senior living. Through surveys and software, it helps providers understand their customers’ and employees’ experiences. HCP  leads the post-acute care industry in experience management, training, and reputation management, empowering providers to attract and retain employees during workforce shortages and improve care outcomes. HCP also conducts the annual Benchmarking Report, the most comprehensive survey of providers in North America.

Health Care

Nursing & Residential Care

Pinnacle Quality Insight

Tatyana Kovalova

Susan Jensen

Mark Honan

Mason Eyre

Zachary Magleby

Sarah Dirks

Anna Harman

Caden L.

The Business Development Team at Pinnacle Quality Insight focuses on identifying new growth opportunities, building strategic partnerships, and expanding the company's market presence in the senior care sector. By leveraging industry insights and customer feedback, the team aims to enhance service offerings and drive revenue, ensuring that providers have the necessary tools to improve employee retention and customer satisfaction.

Business Development Team

Business Development Team

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Team members