Fathur Rohim has a strong background in operations and customer service, currently working at Pintu in the Operations and Customer Success department since February 2021, where responsibilities include supporting daily operational activities such as KYC, bank approval, withdrawals, and trading transactions. Prior to this role, Fathur served as a Customer Service Staff at Sriwijaya Air from September 2017 to September 2020, managing passenger flight inquiries, general information, rescheduling, refunds, payments, and promotions via phone. Fathur holds a Diploma in Manajemen Transportasi Udara from Institut Transportasi dan Logistik Trisakti, completed in September 2020.
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