Peggy Riggs

Peggy Riggs is an experienced professional in the healthcare sector with a strong background in customer service and operations management. Currently serving as a Patient Navigator and EMR Analyst at Planned Parenthood Great Plains since April 2017, Peggy has previously held roles such as Manager of Business Operations and Scheduling Manager at Planned Parenthood of Kansas and Mid-Missouri from 2013 to 2022. Peggy also has experience at Blue Cross and Blue Shield of Kansas City, where roles included Customer Service Supervisor and Operations Supervisor. Additional experience includes positions as Customer Service Manager at The EPOCH Group and Consultant at Blue Cross and Blue Shield, along with serving as Director of Customer Service at FirstGuard Health Plan. Peggy holds a Bachelor’s Degree in Communications from the University of Missouri-Kansas City and a Master in Management from the University of Phoenix, Kansas City Campus.