Nikhil Kumar Sharma is a Capability Lead for Service Now ITOM at Plat4mation since September 2022, focused on enhancing capabilities and delivering value to customers. Prior to this role, Nikhil held various positions in technology and consulting, including Senior Technical Consultant and Team Building/Product Owner at HCL Technologies. Nikhil's career spans multiple organizations, such as M. H. Alshaya Co. as Center Of Excellence Lead, Cotiviti as Enterprise Monitoring Engineer, Wipro Limited as Project Engineer, and HCL Comnet Limited as Analyst. Nikhil holds a Bachelor of Technology in Electronics and Communications Engineering from Skyline Institute Of Engineering & Technology.