Jasmin Cattanach is an accomplished professional with extensive experience in customer success and project management. Currently serving as Sr. Manager of Customer Success & Onboarding at Pondurance since September 2021, Jasmin designed and built a robust Customer Success Program that achieved a remarkable NPS Score of 92% and improved time to value by 35%. Prior experiences include roles as Program Manager and Customer Success Manager at RSA Security, where proactive account engagement significantly enhanced customer communications and risk management. Additionally, as Sr. Project Manager at RSA Security, Jasmin managed high-risk Information Security Projects for Fortune 100 companies. Early career roles at EMC Corporation and Sysco involved managing complex projects for Fortune 500 clients. Jasmin holds a Master's Degree in Information Security Project Management and a Bachelor's Degree in Information Systems Technology from the University of Houston.
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