Carmen Diaz

Carmen Diaz is an experienced professional in back office implementation and management, currently serving as the Back Office Implementation Lead for EMEA & APAC at Pontoon Solutions since October 2020. Previously, Carmen worked at Pontoon Solutions from March 2013 to March 2020 as a Senior Back Office Specialist, where responsibilities included overseeing the entire back office for the Bank of America Merrill Lynch MSP Programme in Europe & CEMEEA, involving billing, payments, reporting, and error resolution. Carmen's career began as a Back Office Specialist at Adecco, where employment lasted from March 2012 to February 2013.