Diana de Miguel Ladreda

Diana De Miguel Ladreda has extensive experience in the hospitality industry, currently serving as Coordinador de recepción at PortAventura World since July 2010, where responsibilities include supervising reception shifts, managing back office tasks, and ensuring quality customer service. Previous roles at PortAventura World include Supervisora de recepción and Operadora de recepción, focusing on customer assistance and check-in/check-out procedures. Diana has also held positions in various hotels and retail environments, gaining skills in front office operations, customer service, and sales. In addition to practical experience, Diana is pursuing a Master's degree in Law at Universitat Oberta de Catalunya, following a Bachelor's degree in Law and a higher vocational degree in lodging and tourism.