Helen-Rose W. is an experienced professional with a strong background in business transformation and customer success. Currently serving as the Master of the Swigverse at PortSwigger since January 2024, Helen-Rose previously held the position of Director of Business Transformation at NCC Group from October 2016 to January 2024, where responsibilities included leading strategic programs and initiatives. Notable accomplishments at NCC Group include establishing and directing the Sales Enablement department, which supported the performance of approximately 100 salespeople, and implementing a global Customer Success department that contributed significantly to annual revenue. Prior to NCC Group, Helen-Rose gained leadership experience at Virgin Media Business and developed expertise in financial recruitment at BTG Recruitment. Academically, Helen-Rose holds a Bachelor of Arts in History from the University of Southampton and a Master of Business Administration from The Manchester Metropolitan University.