James Parker

James Parker is an accomplished digital experience and design expert with extensive leadership experience. Currently serving as Head of Digital Experience & Innovation at Post Office Ltd, Parker has held multiple influential roles, including Head of User Experience & Design and Interim Digital Director. Previously, Parker was Head of User Experience & Design at Camelot, responsible for overseeing all aspects of user experience and design for The National Lottery, contributing to annual revenues of £7.6 billion. Additional experience includes leading digital design initiatives at Homebase and serving as Head of Design at Countrywide Plc, where strategic contributions supported the company's IPO into the FTSE250. Educational qualifications include a degree in Digital Design from the University for the Creative Arts, along with training from Harvard Business School.