Doris Nwosu

Doris Nwosu is a seasoned professional with extensive experience in customer success and operations management, currently serving as the Manager of Customer Success at PowerGen Renewable Energy since November 2019. Prior to this role, Doris held various positions at 9mobile from August 2009 to November 2019, including Analyst of Retail Operations & Strategy, where responsibilities included process review and compliance monitoring, and Retail Consultant, focusing on direct sales and customer engagement. Doris has a strong background in customer care, having worked as a Customer Care Executive and a Team Lead at Etisalat Nigeria, alongside earlier experience as a Customer Service Officer at ECOBANK NIG PLC. Educationally, Doris holds an MBA in Business Administration from Business School Nederland and a B.Sc. in Computer Science from the University of Nigeria, Nsukka.