Giang Pham is an accomplished IT Security Analyst currently employed at PRA Group since November 2024, specializing in the investigation and analysis of malicious phishing threats. Prior to this role, Giang Pham served as a Service Desk Analyst at MAXX Potential from May 2022 to November 2024, managing high volumes of support tickets while delivering effective solutions to over 1,000 global users. Giang Pham's diverse experience also includes positions as an Application Support Specialist and Plumbing Designer, in addition to a Mechanical Design Engineer role at RPI Industries, Inc. Giang Pham holds a Bachelor of Science in Mechanical Engineering from Virginia Commonwealth University, contributing a solid engineering background to a versatile skill set in both IT and design.
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