Joy Bergin is a seasoned professional with extensive experience in project and program management across various sectors. Currently serving as Portfolio & Programme Manager for Finance and ICT in Central Operations at Primark since August 2019, Joy previously held the position of Senior Project Manager at EE, leading significant initiatives such as the EU Roaming Regulations Programme. Earlier roles include Project Manager at EY-Seren, managing digital projects for Barclays, and Lead Project Manager at QualVu, focusing on online market research for EMEA. Joy also served as Strategic Project Manager at Bank of Ireland, overseeing critical projects including the implementation of Internet Protocol Telephony and managing high-stakes programs related to national asset management. Educational qualifications include a BSc in Management from Technological University Dublin and various certifications from the Chartered Institute for IT and the Institute of Bankers.