Nina Hancock

Nina Hancock currently serves as a Customer Engagement Strategist at Prime 8 Consulting, where responsibilities include consulting for Microsoft on transitioning the Glint customer base to Microsoft Viva and driving revenue retention for strategic accounts. Concurrently, Nina acts as an Ambassador for UpliftHER, fostering community connections and leading events. Prior experience includes roles as a Senior Customer Success Manager at Forma, where Nina managed complex deployments, and at Culture Amp, where leadership contributed to significant growth in the EMEA Customer Success Practice. Earlier positions at Microsoft and Yammer involved facilitating organizational adoption and client success in large-scale deployments. Nina holds an MSc in Political Sociology and a BSc in International Relations & History from The London School of Economics and Political Science.