Mihai Pana

Mihai Pana is an experienced Technical Support Manager at Printec Group since June 2018, overseeing a cross-functional team that serves as a single point of contact for hardware and software support, addressing customer technical needs. Previous expertise includes roles as a Principal Customer Service Engineer, providing 2nd Line Technical Support for ATM issues, and as a Sr. ATM Support Specialist at ING Romania. Mihai has also held various positions such as Customer Service Engineer at Printec Group, where responsibilities included field service and equipment maintenance. Additionally, Mihai operates Pana G Mihai PFA, focusing on web development and PHP programming. Educational qualifications include a Bachelor's degree in Information Technology from the University of Bucharest.