Darshan Rajput

Darshan Rajput is a Consultant at Proclink, where responsibilities include developing a highly accurate forecasting model for call volume and analyzing call data to enhance customer experience. Previously, as a Senior Product Analyst at ShareChat, Darshan collaborated with product managers to craft strategies and successfully managed the Lens and Sticker product on Moj, significantly increasing sticker usage. Experience at EXL as a Consultant 1 involved strategizing customer acquisition and retention offers, creating performance dashboards, and analyzing the Covid-19 pandemic's impact on business. Darshan also served as a Business Analyst at EXL, focusing on customer acquisition reports and merchant category classifications to optimize spend rewards. Darshan holds a Bachelor of Technology in Chemical Engineering from Sardar Vallabhbhai National Institute of Technology.