Scott Gilliam is an experienced professional with a strong background in program management and operations across various industries. As a Principal Consultant and Senior Consultant at Project Consulting Group, Scott has provided strategic insights and solutions. Previous roles include Sr Program Manager for Retail Fulfillment Operations at Apple, Omnichannel Delivery Program Manager at U.S. Bank, and Director of Loyalty and Memberships at Best Buy, where Scott also served as Sr Manager of Loyalty Marketing Operations. Early in the career, Scott worked as a Program Manager and Lean Consultant at SafeNet. Educational qualifications include an MBA in Operations Management and Statistical Methods from the University of St. Thomas - Opus College of Business and a BSME in Quality Engineering from Michigan Technological University.