Helene Rault

Helene Rault is a professional with diverse experience in customer retention and success, currently serving as a Retention Specialist at Promenade Group since May 2021, where responsibilities include designing and implementing strategies to enhance brand loyalty across multiple industries. Prior roles include Customer Success Associate at Mamba Charity Events and various positions at The Body Shop and Starbucks, which provided a strong foundation in customer service and training. Helene holds a Bachelor of Arts degree in Philosophy and Black Studies from UC Santa Barbara, completed in 2019, and has also studied at The University of Manchester in 2018.