Andrei Pascu is a seasoned professional with extensive experience in the financial and telecommunications sectors, currently serving as Solution Delivery Manager at Provident Financial Romania since December 2021, where responsibilities include managing departmental resources and project budgets. Prior to this role, Andrei worked as a Software Support Engineer at Mediatel Data SRL from April 2018 to December 2021, focusing on system requirements and post-implementation support for Contact Center implementations. Andrei's career at Provident Financial Romania began in September 2008 as an IT Business Analyst, progressing through various roles including CRM Admin and System Support Team Leader, demonstrating a strong ability in transforming business specifications into technical solutions, team leadership, and delivering quality technological implementations.