Opeodu Adebisi is an IT Service Management Analyst at ProvidusBank since March 2023, specializing in managing incidents and problems in line with ITIL principles and monitoring infrastructure with the Dynatrace Monitoring tool. Prior experience includes roles as a Service Desk Engineer at Zeta-Web Nigeria Limited and as an IT Support Analyst at FirstBank Nigeria, where core banking application support and timely resolution of service tickets were key responsibilities. Opeodu also completed the NYSC at Federal Government College, Warri, and interned at Fountain Insurance Brokers Limited. Opeodu holds a B.Sc. Ed in Computer Science from Tai Solarin University of Education (2012-2016).